Shipping & Delivery
Your product should arrive within 15-31 days. We aim to get your product to you within a couple of weeks, but sometimes shipping issues which are out of our hands will lead to slightly longer delivery time. Deliveries may take longer during the festive season.
We will provide you with a tracking number in a confirmation email once you have placed your order. You can track your order here: https://www.17track.net/en.
If your order hasn't arrived within 45 days, please contact us at firstname.lastname@example.org with your order details and we will give you a full refund.
Note: This does not include any error made by the customer in regards to order information or missing a delivery.
We work with artists, suppliers, and manufacturers from all over the world. Our products originate from designers and manufacturers in countries such as India, Thailand, and China, while some will come directly from the United States. Due to this, items may be delivered separately.
If you haven't received all the items you ordered within 45 days, please contact us on email@example.com with your order details.
Countries we deliver to
We currently only ship to a select few countries for the time being. The countries we currently ship to are:
- Great Britian
- Hong Kong
- New Zealand
- Saudi Arabia
- South Korea
- United Kingdom
- United States
We hope to start shipping worldwide soon. Sign up to our newsletter to find out when we are shipping to your location!
We regret any inconvenience caused by this.
Mistakes in an order
If you make an error when making an order, we can possibly sort out your issue, but you have to contact us as soon as possible. If your order has already been processed and shipped, we can't do anything about it.